Shipping Policy

At MendCentre, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle the processing, shipping, and delivery of your purchases.

1. Processing Time

All orders are typically processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

Note: During high-volume periods (e.g., sales, holidays), processing times may be slightly extended.

2. Shipping Locations

We ship worldwide, including but not limited to:

United States
Canada
United Kingdom
Australia
European Union countries
Asia and more

If your country is not available at checkout, please contact us directly.

3. Shipping Methods & Delivery Time

We offer standard and express shipping options depending on your location and order size.

Region	Estimated Delivery Time	Shipping Method
United States	5–10 business days	USPS / UPS / FedEx
Canada	7–12 business days	Canada Post / DHL
Europe	7–14 business days	Local courier partners
Asia & Others	10–20 business days	International Express

4. Shipping Fees

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we offer free shipping promotions for specific regions or order amounts.

5. Tracking Information

Once your order is shipped, a tracking number will be emailed to you. You can track your package using the link provided. Please allow 24–48 hours for the tracking information to update.

6. Customs & Import Duties

For international shipments, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

7. Delayed or Lost Shipments

While we work with reliable carriers, delays can occasionally occur due to weather, customs clearance, or other factors beyond our control. If your shipment is significantly delayed or lost, please contact us at support@mendcentre.com, and we will assist you in tracking or resolving the issue.

8. Incorrect Addresses

Please double-check your shipping address before placing your order. MendCentre is not responsible for packages delivered to incorrect or undeliverable addresses provided by the customer.

9. Questions or Support

If you have any questions about your shipping, feel free to contact us:

📧 Email: support@mendcentre.com
🌐 Website: https://www.mendcentre.com